Privacy Policy

Metro Blinds, Draperies and Shutters
10996 Metro Pkwy, Fort Myers, FL 33966
Last updated: September 25, 2026

Metro Blinds, Draperies and Shutters (“Metro Blinds,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit metroblindsfl.com, contact us, request a consultation, or sign up for text messages. Metro Blinds and Metro Blinds, Draperies and Shutters are registered DBAs of International Window Treatments, Inc.

1. Information We Collect

We may collect:

  • Contact information: your name, mailing or service address, email address, and phone number (including mobile).
  • Project information: window sizes, product preferences, appointment details, and notes about your order or installation.
  • Messaging information: your consent to receive text messages, the date and time you opted in, and your message history with us.
  • Website information: IP address, browser type, pages you visited, and similar data collected through cookies and analytics tools.

2. How We Collect Information

We collect information when you submit a form on our website, call or text us, visit our showroom, schedule an in-home consultation, place an order, or opt in to receive text messages.

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and schedule consultations, measurements, and installations
  • Send appointment confirmations, reminders, order updates, and customer service messages
  • Process orders and payments
  • Send promotional offers, but only if you have opted in to receive them
  • Improve our website, products, and services
  • Comply with legal obligations

4. SMS / Text Messaging

If you opt in to our text messaging program, we’ll use your mobile number to send messages about appointments, orders, installations, customer service, and promotions (if you opted in to promotions).

  • Message frequency varies.
  • Message and data rates may apply.
  • To opt out, reply STOP to any message at any time. You’ll get one confirmation message and no further texts.
  • For help, reply HELP or contact us at 239-208-1156 or [email protected].
  • Consent to receive text messages is not a condition of purchase.
  • Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of information sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. How We Share Information

We do not sell your personal information. We may share information only:

  • With service providers who help us run our business (for example, scheduling, payment processing, website hosting, and messaging platforms). They may use it only to provide services to us.
  • When required by law, subpoena, or legal process, or to protect our rights, property, or safety.
  • In connection with a merger, sale, or transfer of our business.

We do not share, sell, rent, or provide your mobile phone number, email address, or messaging consent data to third parties or affiliates for their marketing or promotional purposes.

6. Cookies and Analytics

Our website may use cookies and similar technologies to understand how visitors use the site. You can turn cookies off in your browser settings, but some features may not work properly.

7. Data Retention

We keep personal information only as long as we need it for the purposes described in this policy, or as required by law.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from loss, theft, and unauthorized access, disclosure, copying, use, or modification. No method of transmission or storage is completely secure.

9. Your Choices

You may:

  • Opt out of text messages at any time by replying STOP
  • Unsubscribe from marketing emails using the link in any email
  • Ask to access, correct, or delete your personal information by contacting us

10. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.

11. Third-Party Links

Our website may link to other websites. We are not responsible for their content or privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

13. Contact Us

Metro Blinds, Draperies and Shutters
10996 Metro Pkwy, Fort Myers, FL 33966
Phone: 239-208-1156
Email: [email protected]